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Privacy Policy

Effective Date: 23.07.23

I am a Virtual Outsource Assistant and a registered company in England and Wales, company number 14474383, whose registered address is in Hertfordshire.  In this privacy notice we will refer to ourselves as ‘we’, ‘us’ or ‘our’.

Thank you for visiting our Virtual Outsource Assistant Website. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and use our virtual assistant services. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information in accordance with applicable data protection laws.

  1. Information We Collect:

1.1 Personal Information: When you use our website or interact with our virtual assistant, we may collect certain personal information, including but not limited to your name, email address, contact number, and other information you voluntarily provide to us.

1.2 Usage Information: We may also collect non-personal information about your interactions with our website and virtual assistant, such as your IP address, browser type, device information, and usage patterns. This information helps us improve our services and customize your user experience.

  1. Use of Information:

2.1 Providing Services: We use the information we collect to provide you with virtual assistant services and respond to your inquiries and requests effectively.

2.2 Personalisation: To enhance your experience, we may use your information to personalize the content and features presented to you based on your preferences and usage history.

2.3 Communication: We may use your contact information to send you important updates, newsletters, promotional materials, or other communications related to our services, but only if you have provided your consent to receive such communications.

2.4 Analytics: We may use aggregated and anonymised data for analytical purposes to understand how users interact with our website and virtual assistant. This helps us identify trends, improve our services, and optimize user experiences.

  1. Sharing of Information:

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our virtual assistant services, such as hosting, maintenance, and customer support. These service providers are required to use your information solely for the purposes of providing the services and are contractually bound to maintain the confidentiality of your data.

3.2 Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose your information to protect our rights, privacy, safety, or property, as well as that of our users or the public.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via prominent notice on our website and seek your consent if required by applicable laws.

  1. Security:

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

  1. Your Choices:

You have the right to access, update, and correct your personal information held by us. You may also withdraw your consent for receiving marketing communications at any time. If you have any questions or wish to exercise your rights, please contact us at [Contact Email].

  1. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

End of Privacy Policy

Note: This privacy policy may need to be further customised as it is a live document and there may be additional legal implications develop in the future.

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